We offer a full refund policy,
which means in case an order isn't fulfilled we reimburse you all
of what you have been charged. For this case the due amount will
be charged back to the originating credit card bank account, alternatively
you may ask for a re-shipment. The conditions for a refund depend
on the shipment method you have chosen.
REGISTERED SHIPMENT
Express shipment means that the consignment is traceable and we
can do tracking. If the consignment did not arrive within 14 days
after shipping for Express Shipment, you may ask us for order
tracking. If we cannot prove that the consignment was dispatched
to the address that was given for the order, we will initiate
the refund
All merchandise may be returned within 15 days of receipt for
reasons: wrong product received or delayed shipment for a full
refund. Returns will have to be accompanied by an authorization
number that you can receive by emailing at
